This Privacy Policy explains what information Renna Wellness Inc. (“Renna”) collects, how we use it, and your choices. It applies to tryrenna.com and related services.
Information we collect
- Contact details— name, email, phone (optional), shipping address.
- Order details— products in your cart, order totals, transaction references.
- Payment information— processed by Square; we never store your full card number on our servers.
- Usage data— device, browser, IP address, pages viewed, referrer, marketing source (UTM parameters).
- Cookies and similar technologies— used for analytics (PostHog), advertising attribution (Meta Pixel), and basic site function.
How we use information
- To process and fulfill orders.
- To communicate about your order, including confirmations and updates.
- To improve the Site and our products.
- To measure marketing performance and serve relevant advertising on third-party platforms (e.g., Meta).
- To comply with legal obligations.
Sharing
We share information only with:
- Service providers who help us run the business: Square (payments), Resend (email), Airtable (order records), PostHog (analytics), Meta (advertising), Vercel (hosting).
- Legal compliance— if required by law, subpoena, or to protect rights or safety.
- Business transfers— in connection with a merger, acquisition, or sale of assets, subject to this policy.
We do not sell your personal information.
Your choices
- Email: unsubscribe via any marketing email. Order confirmations are transactional and continue regardless.
- Cookies: control via your browser settings.
- Access, correction, deletion: email hello@tryrenna.com and we will respond within 30 days.
Data retention
We retain order records as long as needed for legitimate business purposes, including tax and accounting obligations, then delete or anonymize them.
Children
Renna is not directed to children under 13. We do not knowingly collect personal information from children.
California residents
California residents have certain rights under the CCPA, including the right to know what categories of personal information we collect and the right to request deletion. To exercise these rights, email us at the address below.
Changes
We may update this Privacy Policy. Material changes will be reflected by an updated date above.
Contact
Email hello@tryrenna.com with any questions or requests.